Drop and Refund Policy

The following information pertains to policies and procedures of Colorado State University and the Division of Continuing Education (DCE) that affect your enrollment in DCE noncredit courses. It is your responsibility to be familiar with these polices, and, unless otherwise specified, this policy applies to all noncredit programs and courses. If you are a credit student, please see the drop and refund policy specific to credit courses and programs.

Full tuition refunds, less a $25 processing fee, will be given if the request to drop a noncredit course is received prior to the drop deadlines (see table below). Course fees are refundable if the drop request is received five days prior to the course start date. Full refunds are not given after the last day to drop. A $100 processing fee is applied for Denver-based certificate programs.

The effective drop date is the business day DCE receives your drop request. Nonattendance does not constitute a drop. Online noncredit courses follow the open entry deadlines.

Course Duration	Last Day to Drop with Refund
4 weeks or less	Five business days prior to first class meeting
5 weeks or more	Five business days after first class meeting
Open entry	Before student accesses course materials

You will receive confirmation of your course changes. It is your responsibility to retain registration documents as proof of courses changes.

Credit card refunds require 10 business days; check refunds may take up to eight weeks and will be mailed to the address on file. Existing balances will be paid prior to issuing a refund.

How to Drop a Course

Drops must be requested through one of the methods below; no drops can be completed via telephone.

• Online – Sign-into My Account and click on "Registration History."
• Mail/Fax – Mail your request to Colorado State University, Continuing Education, 1040 Campus Delivery, Fort Collins, CO 80523 or fax to (970) 491-7885.
• Email – Send an email to registration@learn.colostate.edu.
• In-Person – Any DCE location.

Cancellations

DCE reserves the right to cancel or reschedule any course with insufficient enrollment or for reasons beyond our control. A canceled course results in a full refund of tuition and course fees.

Appeals

The appeals process is designed to provide students who experience unavoidable or extenuating circumstances the opportunity to request a waive of a policy that, if enforced, would result in unsatisfactory academic progress or financial consequences. An appeals committee of the Division's staff reviews requests on a monthly basis. To submit an appeal, follow the procedures outlined on the Financial Appeal Form.