SOWK 551 - Core Mediation and Conflict Resolution

This intensive course provides the core skill sets necessary for the practice of mediation. Students are guided through Moore's stages of mediation and how these stages apply to actual case studies of mediation. Students are offered an overview of the nature of conflict, differing styles of human interaction and are asked to explore their unique style of engaging or avoiding conflict and how this might affect their role as a mediator. The course presents an overview of theories of conflict and power, influences of gender and culture and how each helps inform a mediator's interventions.

Many skills are taught including the important skill set of negotiation and how to apply negotiation techniques, the critical issue of timing, and caucuses and other techniques to deal with impasses in the mediation are presented. The program covers the standards and ethics of this growing profession. Students learn core people skills such as reflective listening, impartiality, reframing, effective communication, and the handling of critical moments.

This course can be applied towards the:

• Mediation Certificate

Textbooks and Materials

Unless otherwise indicated, textbooks and materials are required and can be purchased at the CSU Bookstore.

1. Getting to Yes: negotiating agreement without giving in (1991)
   Roger Fisher & William Ury
   Not available at the CSU Bookstore
2. Nonviolent Communication: A language of life (2005)
   Rosenberg, M.
   Not available at the CSU Bookstore
3. When Push Comes to Shove: a practical guide to mediating disputes (1996)
   Slaikeu, K.A.
   Not available at the CSU Bookstore

Students are asked to purchase textbooks prior to start of class. Textbooks can be purchased from Amazon or bookstore of choice.

Instructors

Deborah Valentine
(970) 491-6612
deborah.valentine@cahs.colostate.edu

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